When you visit the Murray website, it is hard to find any company information. There are tips on how to buy the right lawn mowers, maintenance tips, and an illustrated list of parts, all of which are very useful, but you cannot find when the company was started or any information on its reputation. If you search online for Murray lawn mowers, though, you'll find a wealth of information, not all good. If you're in the market for a lawnmower, you need to sift through this information: do the pros outweigh the cons and can you trust your lawn to Murray products?
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There are a number of consumer complaints regarding Murray mowers. Here is a brief rundown of some of these issues:
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o Some Murray mowers have been recalled recently on the grounds of safety to those operating the mower, as well as those in close proximity. About 8000 units were recalled. In defense of Murray, they voluntarily recalled the mowers before any injuries had occurred.
o After purchasing the mowers, many consumers couldn't find the right parts easily. This put the machines out of commission while owners searched for parts.
o Part inaccessibility was also worsened because many owners felt many parts were of substandard quality and broke easily. Also, the lack of information on the Murray website extended to US dealers where parts could be found.
o On a consumer review website, several Murray owners reported that they had problems with gas leaks.
There is always a flip side to any situation, and on the very same consumer review site, you can find several Murray owners who are very happy with their lawnmowers. Here are some upsides to owning a Murray mower or tractor:
o Murray lawnmowers come with a two-year warranty.
o Parts and accessories may be easier to access now with online buying. Also, the problem noted above about not being able to find parts distributors on the Murray website has been remedied. You simply go to the parts section, type in your zip code, and Murray provides a list of suppliers in your area.
o The Murray website has a service section with FAQs, opportunities for you to ask your own questions, maintenance tips, and more.
o Murray's feature the American-made Stratton engines, which are durable and well-built. For people who prefer to own American yard products, Murray can be a good fit.
o Murray mowers are found at big stores, such as Wal-Mart, and they are offered at very reasonable prices.
Buying a lawnmower is an expensive decision that homeowners make. When considering, don't ignore Murray. There are a lot of benefits that come with their products. Just make sure you choose the right model to meet the needs of your yard and make sure you register for the warranty. Murray can save you money and keep your lawn looking attractive.
Murray Lawn Mowers - Do the Benefits Outweigh the Problems?
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Nov 15, 2011 03:48:38
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